Refund Policy

Payments for CoachEd are processed by our payment provider, Paddle, which acts as the Merchant of Record.

1. All sales are final

CoachEd is a digital subscription service with access provided immediately upon purchase. For this reason, all payments are final and non-refundable. We do not offer refunds for the current or past billing periods, for unused time, or for change of mind.

2. Cancelling your subscription

You can cancel at any time from your account or by contacting us. Cancellation stops all future renewals, and your plan remains active until the end of the current paid period. After that you move to the free plan — no further charges are made. Cancelling does not retroactively refund the period you already paid for.

3. Free plan

You can try CoachEd on the free plan before purchasing a paid plan, so you can decide whether the app suits you before any payment is taken.

4. Your statutory rights

Nothing in this policy removes rights you may have that cannot be waived under applicable consumer law. Where a refund is required by law, or in the case of a clear billing error such as a duplicate charge, we will correct it. To raise such a case, contact us at the address below.

5. Contact

Questions about billing or this policy? Email [email protected].